Privacy statement

By using this site, you agree to our privacy and cookie policy.
Your data will never be sold and/or provided to third parties. We handle your personal data with care!

ralphmoorman.co.uk -> www.ralphmoorman.nl
January 2023

PERSONAL DATA PROTECTION

We take the privacy of personal data very seriously.

dehormoonfactor.nl will not sell and/or provide your personal data to third parties.

We process personal data only for the purpose for which it was provided and in accordance with the General Data Protection Regulation (AVG) and the Telecommunications Act. 

ABOUT

ralphmoorman.co.uk is managed by Ralph Moorman and Robert Albers.
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Our details are:
Moorman BV
Van Leijenberghlaan 240
1082 DC Amsterdam
Chamber of Commerce: 60504757

WHAT DATA DO WE COLLECT?

When you have subscribed to our newsletter, requested a download, registered for a free online workshop and/or training course, filled in a contact form, made a purchase or made other requests for one of our products and/or services, you will be asked to enter your data. We only process the data you provide to us yourself. This may include the following data:

• First name and surname
• Email address
• Phone number
• Website
• Company name
• Street and house number
• Postal code and city
• Chamber of Commerce number
• IP address
• VAT number

​FOR WHAT PURPOSE DO WE USE PERSONAL DATA?

Data is collected and stored for the following purposes:

• We use your first name and e-mail address for sending commercial and informative newsletters and retargeting for Facebook ads. We only do this with the data obtained from downloading free documents and requesting free workshops/trainings, not with data received through our contact form.
• Your first name, e-mail address and telephone number that you enter when you fill in a contact form are used to respond to the contact request. We do not store this data. Your company name, first and last name, address details, e-mail address, and telephone number that you enter when making a product purchase are used on the invoice and in the case of a hardcopy product for shipping. We store this data in Autorespond and will send you an e-mail here once to ask for your consent to comply with the AVG Act. In case of no consent, this data will be deleted at the end of each month. This is also indicated on the relevant forms.

 YOUR DETAILS ON DEHORMOONFACTOR.NL

If you have subscribed to our newsletter, requested a download, signed up for a free online workshop and/or training course, completed a contact form or made a purchase and do not wish to receive future emails from us, you can unsubscribe at any time by using the link at the bottom of the email or by contacting us. 

Your e-mail address is immediately removed from our file and will not be kept. 

Your personal data is stored in our e-mail system and this goes through Mailblue's servers. More information on Mailblue's privacy policy can be found on their website. 

In addition, we share data obtained from requesting a free documentation/workshop/training session with Facebook to create advertising target groups. 

PRODUCT PURCHASE 

We use the data you provide to make orders as quick and easy as possible. We will not sell and/or provide your details to third parties. Your details will only be made available to third parties if they are involved in processing your order. 

When paying via dehormoonfactor.nl you are always referred to the website of a so-called Payment Processor by means of a secure connection. Your payment data (credit card number, Paypal login or Ideal data) are not passed on to our servers and are therefore not stored by dehormoonfactor.nl. The only data we store are:

• First and last name (possibly company name) 
  To deliver your order to the right person (and company)

• Address, postcode and city
  We use this address for the correct delivery of your order

• Phone number
  Should we want to inform you about your order or pass on last-minute changed information about your training, we will also do this by phone at certain times. This is never mandatory to fill in.

• e-mail address
  With every order, as soon as we receive your order, we will send you a confirmation and invoice by e-mail. If it is an order that is being shipped, PostNL (and/or MyParcel) will send an e-mail with the track & trace code on our behalf. 

• IP address
  Your ip-address is stored when you place your order to recognise misuse during payment.

If you start a transaction and it is not completed, your transaction data (name, address, e-mail and IP) will be deleted from our server at the end of this month.

PERSONAL DATA SECURITY 

We have taken appropriate technical measures to secure personal data against loss or other forms of unlawful processing. These measures, including encryption using an SSL certificate, ensure a level of security appropriate to the data we process. 

​COOKIES 

A cookie is a small file sent by our website and placed by your browser on the device you use to visit our website. The information stored in the cookie can be sent back to our website when you revisit it. More information about cookies can be found on the website of ConsuWijzer. 
​
Cookies are used to ensure the best possible operation of this website and to tailor the content of advertisements to your preferences. 

FACEBOOK ADVERTISING COOKIES

With your consent, to make ads available, we use cookies from Facebook (Facebook Custom Audience, Facebook Impressions, Facebook Connect and Facebook Pixel). These cookies ensure that ads relevant to you are displayed. 
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More information on Facebook's cookies can be found on Facebook's website. 

TRACKING COOKIES

We use, with your permission, site tracking from Mailblue. Site tracking sets a cookie that keeps track of which pages you view on our website. This allows us to better tailor our marketing, services and advertising to your interests. More information on site tracking can be found on Mailblue's website.

GOOGLE ANALYTICS

Cookies are also set by our statistics package, Google Analytics. We would like to know how our visitors use the website and how many people visit our website each month, so that we can optimise the use of the website. Of course, we don't want you to be tracked unwanted, but we want to serve you as well as possible and for that we need good statistics. With Google Analytics, the information is anonymised as much as possible. Your IP address is expressly not used. We therefore cannot trace you personally. More information on Google Analytics' policy can be found on Google's website.

RESPONSE MODULE WPDISCUZ

The comment module on our blog articles uses the WPDISCUZ comment system. WPDISCUZ uses cookies to check whether you are logged in and for analysis of your user behaviour. WPDISCUZ does not have access to the data you provide us via the comment module.

SWITCH OFF AND DELETE

Do you want to disable or delete cookies? You can do this through your browser settings. If necessary, use your browser's help function to find out how to do this. 

Things you can always do:

• Automatically disable 'third-party cookies' in your browser. Modern browsers (Chrome and Firefox) offer many options for this.

• In your browser settings, specify that you do not want to be 'tracked'

• You can always delete cookies placed from your browser, and you can also block them by domain if necessary.

You can find more explanation on how to disable cookies via the Your Online Choices website. 

SOCIAL MEDIA

From the hormone factor Facebook page, we have access to the information from Facebook Insights, a function that allows analysing data about the page's fans and target audience. We do not use this information, but should we do so in the future, we will of course treat it confidentially.

We would like to make it as easy as possible for you to share the content of our website via Social Media. One way of doing this is by using Social Media (share) buttons.

From the following Social Media Platforms, we have posted the buttons. Please read the privacy statements of the respective Social Media platforms on their websites to know how they deal with privacy.

• Facebook
• Instagram
• YouTube
• LinkedIn
• Pinterest

LEFT

On our website you will find links to external websites. Clicking on a link will take you to a website outside dehormoonfactor.nl. These external websites may use cookies. Please refer to the cookie or privacy statement of the website in question.

CUSTOMS

We will not keep your data longer than necessary for the purpose for which it was received. If you unsubscribe from our e-mails, your personal data will be removed from the system within one month at the latest.

We keep the data in our accounting and CRM system for at least 7 years, partly to comply with all our legal obligation. We delete this data within 1 year after this obligation expires.

The above period applies provided that there are further legal obligations for us to retain and/or keep the data available for longer.

RIGHTS

You always have the right to withdraw your consent to the processing of your data, after which we will no longer process your data. The withdrawal of this consent does not affect the lawfulness of our data processing on the basis of your consent, which took place before this withdrawal.

You also have the right to access your personal data and the right to rectify your personal data. If you want to know what personal data we process about you, you can submit a written request for inspection.

Should your data be incorrect, incomplete or irrelevant, you may request in writing that we amend or supplement your data.
In addition, you have a right to erasure of your personal data, a right to restrict processing and a right to object to processing. Furthermore, you have the right to transfer, or make your data transferable. You can also make a written request for this.

We will process your request within 4 weeks. Written also means by e-mail. You can e-mail your request to us at info@dehormoonfactor.nl.

AMENDMENTS

We reserve the right to change our privacy policy at any time. The changes will take effect at the time announced.